Customer Experience Specialist with Portuguese

Wanted

Customer Experience Specialist with Portuguese

Do you communicate in Portuguese and English? Do you like games and can you take care of the client? Work with us! Don't be afraid if you haven't worked in the gaming industry before - we will provide you with appropriate training and support

Your tasks
  • Daily contact with players mainly via e-mail & social media channels
  • Performing excellent service to our players
  • Collaborate with other departments (product teams/marketing team/game artists team) to manage reputation, identify key players and coordinate actions
  • Providing translations if required
  • Constantly collaborating with other team members
  • Supporting Business Development Team
Required skills
  • Fluent Portuguese
  • Good knowledge of English and Polish
  • Very good customer service skills and client-focus attitude
  • Strong time management skills
  • Strong interpersonal skills and proactive approach
  • Good knowledge of MS Office
Nice to have
  • Knowledge of another European language will be an asset
Recommend to work

If not you, maybe one of your friends?

Benefits

Check out our superpowers

Kitchen Fun!
Come to our kitchen and eat fruit every day, including the exotic ones and popcorn. Bless you!
Hungry for knowledge?
We have several training courses to improve your skills and gain additional superpowers.
Do you like traveling?
Great! If you want, you can represent us in the farthest corners of the world.
Let's party!
Yesss! This is it! Sometimes you have to go to break your work stress!
Activity pays off
"Three for two (wheels)" is our proprietary program. Do not stay in traffic jams and cycle to work.
Old-fashioned belief in books
The company's library is constantly expanding with new items. Suggest something of your own, we will be happy to enlarge our collection.
Tired of waiting long hours at the doctor's?
We have Luxmed next door, and with the private healthcare, you will get to a specialist faster than you expect.
In a healthy body, healthy mind
Barbell up, barbell down and bend the body boldly! The Benefit Pass is waiting!